Contact Limestone Springs Water Restoration

What should you do first when water gets into your house in Limestone Springs?

Start with safety and the water supply, and call us while you work down this list.

• Unplug nearby electronics only if the outlet and the floor around it are dry, and leave anything sitting in water where it is until the power is off.
• If you see water coming up through the floor or out of a wall, close the main valve. In slab homes it's often in the garage or a utility closet.
• Check the sump pump's breaker if the pit is overflowing, and if you have a battery backup, make sure it kicked on.
• Homes near Fall Creek and the White River can take on surface water or groundwater after long rains. Note where it's coming in, like a window well or the joint at the base of a wall, so you can show the crew.
• After a hard freeze, check exterior walls and the garage for wet spots before you turn the water back on.
• Hang up wet rugs or clothing somewhere they can drip, and open interior doors so air can move through the wet area.
• According to the EPA's guide to mold and moisture, drying water damaged materials within 24 to 48 hours helps prevent mold, which is why the call shouldn't wait until morning.
• The Indiana Department of Insurance advises against permanent repairs before the insurance company's inspection, so stick to steps that stop the water and protect your things.

What will we ask when you call about water damage in Limestone Springs?

The person who answers will ask a few quick questions so the crew shows up with the right equipment.

• What started it, if you know, like a burst pipe or rain coming in.
• What the water looks and smells like, which tells the crew whether it's clean or contaminated.
• Whether the water is moving along a wall, which can point to a line under the slab.
• About how long the water has been sitting.
• About how old the house is. A lot of homes in Limestone Springs date from the 2000s, and older plumbing changes what the crew checks first.
• Whether you're in a condo or townhome, and if a neighbor's unit is also wet.
• If the furnace or water heater got wet.

Short answers are enough, since the crew will look at everything again in person.

What should you expect when the crew shows up in Limestone Springs?

When the crew walks in, they look for where the water started and make sure it can't keep coming.

Water usually reaches farther than the wet spot you can see. The crew traces it with meters and takes the damage photos that go into your photo report.

Our water restoration manager is IICRC certified. The IICRC is the standards body behind S500, its standard for professional water damage restoration, now in its Fifth Edition from 2021.

Then the crew walks you through what they found and what they'd recommend, so you can decide with your insurance company before any work starts.

From there it's extraction and then drying, with the crew checking moisture readings until the wet materials are dry again.

How does the age of Limestone Springs homes change a water call?

Much of Limestone Springs was built in the 2000s, so the plumbing is newer and leaks tend to come from appliances and sump pumps. On a slab, water has nowhere to drain, so it travels under the floor covering and into nearby rooms. Heavy rain raises groundwater here, and that can push water through basement floors and walls. Older homes in the area can still have galvanized supply lines, which corrode and narrow over time. Tell the person who answers what you know, and the crew will take it from there.

Which areas around Limestone Springs can call this number?

You can reach the crew from anywhere in Limestone Springs, including these neighborhoods:

• Limestone Springs Condominiums · homes from the 2000s, many on slabs
• Limestone Springs Single-Family · built mostly in the 2000s, basements are common
• Tanglewood · most with basements
• Meadow Brook Village
• Delaware Crossing · basements are common
• Winding Creek · much of it from the 2000s, most with basements

Calls from Saxony, Somerset, Sandstone, Sandstone Lakes, Sagamore, Avalon and Sweet Briar come to us too. If you can't tell whether you're covered, call anyway, and the team will tell you on the phone whether a crew can reach your address. You can read more about water damage restoration in Limestone Springs and storm damage.

What do Limestone Springs homeowners ask before they call?